Refund Policy

Straight talk about refunds.

We keep it simple: all payments are final. Here is why, and what your options are.

Last updated: September 17, 2026

1. Our Policy

All payments made to Spreadu are final and non-refundable, except where required by law. We do not offer a money-back or satisfaction guarantee. This applies to:

  • Monthly subscriptions
  • Annual subscriptions
  • Album credit purchases, whether used or unused
  • Any other paid features or add-ons

2. Why No Refunds

Spreadu offers a Free plan so you can try the core album workflow before purchasing a subscription or album credits.

Review the included features and limits before paying. Not using your subscription or album credits does not qualify you for a voluntary refund.

3. Cancellation

You can cancel your subscription at any time from your account settings. Here is how it works:

  • Your access continues until the end of the current billing period
  • After that, your account reverts to the free tier
  • No partial refunds for the remaining time in a billing cycle
  • Your photos and designs remain accessible on the free tier, subject to free tier limits

4. Statutory Rights

Nothing in this policy excludes or limits statutory rights that cannot be excluded or limited under applicable law, including any mandatory withdrawal, refund, or remedy rights. Where the law requires a refund or another remedy, those rights take precedence over this policy.

5. Payment Disputes

If you believe you were charged in error, contact us at [email protected] before filing a dispute with your bank or payment provider. We can usually resolve billing issues faster than a formal dispute process.

Filing a chargeback for a legitimate charge may result in your account being suspended until the dispute is resolved.

6. Questions?

Billing questions? We'll sort it out.